Terms and Conditions

Last updated: 2 June 2026

1. Acceptance of Terms

Welcome to Quiet Power.

By accessing this website, booking a service, purchasing a product, participating in coaching, or otherwise engaging with Quiet Power, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please discontinue use of the website and services.

2. About Quiet Power

Quiet Power provides coaching services, educational content, digital resources, workshops, and related personal development offerings.

All services are provided subject to these Terms and Conditions.

3. Eligibility

By using this website or engaging with Quiet Power services, you confirm that:

  • You are at least 18 years of age.

  • You have the legal capacity to enter into a binding agreement.

  • Any information you provide is accurate and complete.

4. Services

Quiet Power reserves the right to modify, update, suspend, or discontinue any service, product, package, pricing structure, offer, or website content at any time without prior notice.

Any changes will not affect services already purchased unless otherwise agreed.

5. Payments

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment is required before services are delivered unless alternative arrangements have been agreed in writing.

Quiet Power reserves the right to refuse access to services where payment has not been received.

6. Refunds

Refund requests will be considered in accordance with Australian Consumer Law.

Unless otherwise required by law, completed coaching sessions, completed services, and delivered digital products are generally non-refundable.

Specific refund provisions contained within separate service agreements may also apply.

7. Results Disclaimer

Quiet Power provides coaching, education, support, and personal development services.

While every effort is made to support clients in achieving their goals, individual results vary and no guarantees, warranties, or representations are made regarding specific outcomes, earnings, business success, personal transformation, health improvement, or results.

8. Client Responsibility

Clients accept full responsibility for their own decisions, actions, wellbeing, and results.

Clients acknowledge that all decisions, actions, and outcomes arising from coaching remain their sole responsibility.

Clients understand that they remain solely responsible for implementing any insights, strategies, suggestions, or actions discussed during coaching sessions.

9. Confidentiality

Quiet Power will treat information shared during coaching as confidential except:

  • Where disclosure is required by law.

  • Where there is a risk of harm to the client or another person.

  • Where disclosure is otherwise permitted or required by applicable law.

Nothing in these Terms limits any legal obligations relating to reporting, safety, or compliance.

10. Recording of Sessions and Programs

Coaching sessions, workshops, webinars, group programs, or other educational offerings may be recorded where participants have been advised that recording will occur.

All recordings remain the intellectual property of Quiet Power.

Where recordings are provided to participants, they are supplied solely for the participant's personal use and may not be copied, reproduced, distributed, shared, sold, published, or made available to any third party without prior written permission from Quiet Power.

11. Session Expiry

Coaching sessions purchased as part of a package must be used within twelve (12) months of purchase unless otherwise agreed in writing.

Any unused sessions remaining after the expiry period may be forfeited at the discretion of Quiet Power.

12. Right to Refuse or Terminate Services

Quiet Power reserves the right to refuse service, decline bookings, suspend access, cancel participation, or terminate services at its discretion where:

  • Behaviour is abusive, threatening, harassing, discriminatory, or inappropriate.

  • A client repeatedly breaches agreed boundaries or policies.

  • The requested support falls outside the scope of services offered.

  • Continuing the professional relationship is considered unsuitable or unproductive.

Where appropriate, any outstanding obligations between the parties will be addressed in accordance with applicable law.

13. Intellectual Property

All website content, branding, logos, graphics, text, resources, worksheets, guides, videos, downloads, programs, recordings, and materials provided by Quiet Power remain the intellectual property of Quiet Power unless otherwise stated.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Republish

  • Distribute

  • Sell

  • License

  • Share

any materials without prior written permission.

14. Digital Products and Resources

Any digital products, downloadable resources, recordings, templates, guides, worksheets, or educational materials are licensed for personal use only.

Purchasing access does not transfer ownership or intellectual property rights.

Materials may not be shared, resold, distributed, or made available to third parties without written permission.

15. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to website systems.

  • Introduce malicious software or harmful code.

  • Interfere with website functionality.

  • Misrepresent your identity or affiliation.

Quiet Power reserves the right to restrict or terminate access where misuse occurs.

16. Third-Party Services

The website may contain links to third-party websites, platforms, payment processors, scheduling systems, social media platforms, or external resources.

Quiet Power is not responsible for the content, availability, policies, security, or practices of third-party services.

Use of such services is undertaken at your own risk.

17. Website and Technology Availability

While reasonable efforts are made to maintain uninterrupted access, Quiet Power does not guarantee that the website, booking systems, email systems, digital resources, online platforms, or services will always be available or free from interruption.

Quiet Power shall not be liable for interruptions caused by technical issues, internet outages, system failures, software errors, or events beyond reasonable control.

18. Limitation of Liability

To the maximum extent permitted by law, Quiet Power shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the website, coaching services, digital products, workshops, or related offerings.

Quiet Power's total liability for any claim arising from the use of its services shall be limited to the amount paid by the client for the specific service giving rise to the claim.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under Australian Consumer Law.

19. Indemnity

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Quiet Power, its owner, employees, contractors, affiliates, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

  • Your use of the website, services, products, or resources.

  • Your breach of these Terms and Conditions.

  • Your violation of any applicable law or regulation.

  • Any actions, decisions, or outcomes resulting from your participation in coaching, workshops, programs, or related services.

This indemnity survives the termination of any agreement between you and Quiet Power.

20. Privacy

Personal information is collected, stored, and managed in accordance with the Quiet Power Privacy Policy.

By using this website and services, you consent to the collection and use of information as described in that policy.

21. International Clients

Quiet Power services may be accessed by individuals located outside Australia.

By engaging with Quiet Power, international clients agree that all services, purchases, agreements, disputes, and claims shall be governed by the laws of Western Australia and the Commonwealth of Australia, unless otherwise required by applicable law.

22. Force Majeure

Quiet Power shall not be liable for any delay, interruption, or failure to perform obligations where such delay or failure results from circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather events

  • Internet outages

  • Power failures

  • Government restrictions

  • Illness

  • Pandemics

  • Acts of third parties

  • Other unforeseen events

23. Governing Law

These Terms and Conditions are governed by the laws of Western Australia and the Commonwealth of Australia.

Any dispute, claim, or proceeding arising from or relating to the website, services, products, or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Western Australia.

24. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Disclaimer, Coaching Agreement (where applicable), and any other written agreements between the parties, constitute the entire agreement relating to the use of the website and services.

Where a client enters into a separate Coaching Agreement with Quiet Power, the Coaching Agreement shall take precedence to the extent of any inconsistency between that agreement and these Terms and Conditions.

25. Changes to These Terms

Quiet Power reserves the right to update these Terms and Conditions at any time.

Updated versions will be published on the website and become effective immediately upon publication.

Continued use of the website or services constitutes acceptance of any revised Terms.

26. Contact Information

Quiet Power

Email: veronica@quietpower.com.au

For questions regarding these Terms and Conditions, please contact us using the details above.